SHIPPING & REFUNDS
All orders are shipped within 2 to 5 working days from the receipt of the order. The orders are shipped either through reputed couriers or the Speed Post Service of India Post.
Once the order is shipped, you will be advised the tracking number.
Majority of the orders usually get delivered between 3 and 7 working days.
For us at Nature Bathing, customer experience is paramount. Therefore, every product is vetted before it goes out of the door. In the unlikely event of a quality issue with any product, the following policy will apply.
The problem must be reported to us within 24 hours of receipt of the product in writing at firstname.lastname@example.org
We will exchange the product if the product is in its original packing, has not been used, is in saleable condition and is returned with the original invoice.
Any free gift or promotional product received by you with the original purchase too has to be returned in unopened and unused condition for the return request to be processed.
Shipping charges are non-refundable and will not be refunded with the cost of the product.
Return and exchange is subject to scrutiny and acceptance by Nature Bathing.
If the Return/ Refund request is accepted, the process will be completed within 21 days.